How to book your bus tickets with BusSeat.lk?
Search buses as per your route and journey date => Select preferred bus => Choose preferred seats and give passenger details => Pay => Get tickets via SMS/Email
Online Payments: Any Credit cards (VISA, MASTER, AMEX), Debit cards (should be activated by your bank to do online payments), eZ Cash (Dialog, Etisalat, and Hutch), FriMi, mCash.
Offline Payments: Deposit total amount to our bank accounts (Nation Trust Bank or Hatton National Bank) by calling our hotline to book the seats. But this is hassle for you to go to bank unless you have online banking to do CEFT trasnfers. We do not accept SLIPS transfer which will not be immediately credit money to our bank accounts
Partial deposits are not accepted and it will lead to cancellation if the full amount is not deposited
We encourage online payments for hassle free and fast booking experiece
How can I get refund in case I cancel my bus ticket?
Refund amount is calculated as per cancellation policy. The amount will be credited to any bank accounts in Sri Lanka or to a PayPal account. Unfortunately we are unable to refund to the original payment account
I have given wrong account for refund. What should I do?
You have to inform us and if the refund is not initiated at that time, we can process the refund to correct account. If the refund is already initiated and it is successful, we cannot do anything from our end. But if the refund is returned to us, we can process refund again with applicable charges occured
